Legal basis
The employer must identify and assess hazards at the workplace. § 5 (3) no. 6 ArbSchG expressly names psychosocial stress at work. The duty applies regardless of company size and sector. Under § 6 ArbSchG, the result of the assessment, the measures set and the result of checking them must be documented. Implementation is monitored by the occupational safety authorities of the federal states and by the accident insurance institutions. The professional benchmark is the guideline of the Joint German Occupational Safety and Health Strategy (GDA).
Subject of the assessment
The working conditions are assessed, not the resilience of individual employees. The GDA guideline groups the features into the areas job content and task, work organisation, social relationships, work environment and new forms of work. Examples are time pressure and interruptions, unclear responsibilities, little room for manoeuvre, conflicts, noise or constant availability. Which features matter depends on the activities. The article Stress from shift work describes an example of application.
Steps of the process
Choice of method and confidentiality
The Occupational Safety and Health Act prescribes no method. Surveys are suitable when groups are large enough to rule out conclusions about individuals. In small companies and teams, moderated discussions and observation interviews give more specific indications, because conclusions about individuals can be avoided. The analysis is designed so that conclusions about individual employees are ruled out as far as possible. Especially in small groups, the limits of anonymity must be checked and communicated in advance. The design is subject to co-determination under § 87 (1) no. 7 of the Works Constitution Act (BetrVG).
Typical mistakes
- The survey is left without measures; the assessment is therefore not complete.
- Satisfaction surveys or employee surveys are passed off as a risk assessment but do not cover the stress features.
- Individuals or supervisors are rated instead of activities.
- The works council is involved late.
- The assessment is drawn up once and then not updated.
Updating and practice
The Occupational Safety and Health Act sets no general repeat interval. An update is required when activities, work processes, shift systems or identified hazards change significantly, and when the effectiveness check shows further need. Participation in a survey depends on management informing employees in advance and disclosing the rules for analysis. Surveys for the psychosocial risk assessment run online and from any location. Analysis and workshop take place at your company or by video. At the end there is a report with an action plan and the documentation under § 6 ArbSchG. We arrange on-site appointments with companies in the Ingolstadt, Munich and Upper Bavaria area. Consultations and meetings are possible nationwide by video.